Privacy Policy — 357jl Platform

1. Introduction

357jl ("we", "us", "our") operates the online gaming platform accessible at https://357jl.vu. This Privacy Policy applies to all users who access, register, or interact with the 357jl platform, including players located in Manila, Quezon City, Cebu, Davao, and across the Philippines.

We take data privacy seriously. The personal information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or interacting with support is handled with care. This policy describes exactly what we collect, why we collect it, how long we keep it, and the rights you can exercise over it.

This policy should be read alongside our Terms & Conditions, which govern the overall use of the platform. Where there is a conflict between this Privacy Policy and the Terms and Conditions on a data-related matter, this Privacy Policy takes precedence.

2. Data We Collect

We collect personal data in several ways depending on how you interact with 357jl. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where you voluntarily provide this in the context of a responsible gaming request (for example, disclosing a health-related reason for a self-exclusion request).

3. How We Use Your Data

357jl uses your personal data only for legitimate, defined purposes. The main purposes are:

• Account Management: Creating and maintaining your 357jl account, processing login requests, and managing account settings.
• Identity Verification (KYC): Confirming that you are who you say you are, that you meet the 21+ age requirement, and that your payment accounts are registered in your name.
• Transaction Processing: Facilitating deposits and withdrawals in Philippine Peso (PHP) through supported Philippine banking channels and e-wallets.
• Platform Security: Detecting and preventing fraud, unauthorised account access, money laundering, and other prohibited conduct described in our Terms and Conditions.
• Customer Support: Responding to your queries, resolving disputes, and processing responsible gaming requests such as deposit limits or self-exclusion.
• Legal Compliance: Meeting record-keeping obligations, responding to lawful requests from authorities, and maintaining audit trails as required.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve game performance, platform stability, and the overall user experience.
• Marketing Communications: Sending promotional updates about 357jl offers — only where you have opted in to receive these. You can opt out at any time from your account settings.

We do not use your personal data to build profiles for sale to third-party advertisers, and we do not engage in automated decision-making that produces legal or similarly significant effects on your account without human review.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions you accepted at registration — for example, managing your account, processing bets, and handling withdrawals.
• Legal Obligation: Processing required to comply with applicable laws — for example, KYC verification and transaction record-keeping.
• Legitimate Interests: Processing carried out to protect the platform and its users from fraud, abuse, and security threats, where these interests are not overridden by your rights.
• Consent: Processing for optional purposes such as marketing communications, where you have given explicit consent. Consent can be withdrawn at any time.

5. Sharing Your Data

357jl does not sell your personal data. We share personal data only in the following limited circumstances:

• Payment Processors: We share the minimum necessary financial data with Philippine banking partners and e-wallet processors to facilitate your deposits and withdrawals. These providers are contractually bound to handle your data securely and only for payment purposes.
• Identity Verification Providers: KYC document data is shared with our verification service provider solely for the purpose of confirming your identity. Verified documents are not retained by third-party providers beyond the verification process.
• Platform Technology Providers: Infrastructure, hosting, and security service providers may process technical data as part of operating the platform. All providers are bound by data processing agreements.
• Legal and Regulatory Authorities: We will disclose personal data to law enforcement, courts, or regulatory bodies where required by law or where we have a good-faith belief that disclosure is necessary to protect the safety of users or the public.
• Business Transfers: In the event of a merger, acquisition, or transfer of platform assets, user data may be transferred to the acquiring entity. You would be notified of any such change through the platform or by email.

All third parties who receive personal data from 357jl are required to implement appropriate technical and organisational security measures and to process data only for the purposes we have specified.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. General retention periods are:

• Account and Identity Data: Retained for the duration of your account and for a period after account closure as required for legal and audit purposes.
• Transaction and Gaming Records: Retained for the period required under applicable financial record-keeping obligations.
• Support Communications: Retained for a reasonable period to allow follow-up and for dispute resolution purposes.
• Marketing Consent Records: Retained until you withdraw consent, plus a short period to demonstrate compliance.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7. Security Measures

Protecting your data is a core part of how 357jl operates. We implement a combination of technical and organisational security measures, including:

• SSL/TLS Encryption: All data transmitted between your device and the 357jl platform is encrypted in transit using SSL. Look for the padlock icon in your browser when accessing the site.
• Password Hashing: Account passwords are stored as irreversible cryptographic hashes. We never store your password in plain text, and our staff cannot view your password.
• OTP Verification: Sensitive account actions, including login from a new device and withdrawal requests, may trigger a one-time password sent to your registered mobile number for additional verification.
• Access Controls: Internal access to personal data is restricted on a need-to-know basis. Staff with access to user data are subject to confidentiality obligations.
• Fraud Monitoring: Automated systems monitor account activity for patterns consistent with fraud, account takeover, or money laundering, and flag suspicious activity for human review.

While we take all reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

8. Cookies and Tracking

357jl uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the site. We use the following types:

• Essential Cookies: Required for the platform to function — for example, maintaining your login session and remembering your account preferences. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect anonymised data about how users navigate the platform, which pages are visited most, and where errors occur. This helps us improve the user experience. These are disabled if you opt out of analytics.
• Security Cookies: Used to detect and prevent fraudulent sessions, bot activity, and other security threats. These are essential to platform security and cannot be disabled.

We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on the 357jl platform. Your browsing activity on 357jl is not shared with advertising platforms.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally.

9. Your Rights

As a user of 357jl, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] from your registered email address.

• Right to Access: You may request a copy of the personal data we hold about you. We will respond within a reasonable period and may ask you to verify your identity before providing the data.
• Right to Correction: If any personal data we hold about you is inaccurate or incomplete, you can request that we correct it. Some data — such as your verified legal name — may require re-submission of identity documents to update.
• Right to Deletion: You may request that we delete your personal data. This right is subject to our legal obligation to retain certain records. Where deletion is not possible in full, we will explain what data must be retained and why.
• Right to Restriction: You may request that we restrict processing of your data — for example, while a dispute about its accuracy is being resolved.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing emails), you can withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew.
• Right to Data Portability: For data processed on the basis of consent or contract, you may request a copy in a portable, machine-readable format.

We aim to respond to all data rights requests promptly. Complex requests may take longer; we will keep you informed of progress.

10. Minors and Age Policy

357jl is strictly for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under 21. If we become aware that an account has been registered by someone under the age of 21, we will close the account, delete the associated personal data where legally permissible, and handle any funds in accordance with our verification procedures.

If you are a parent or guardian and believe that a minor has registered an account with 357jl, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. The "Last updated" date at the top of this page indicates when the most recent revision was made.

Where changes are significant, we will notify active account holders through the platform or by email to your registered address. Your continued use of 357jl after the updated policy is published constitutes your acknowledgement of the changes. If you do not accept the updated policy, you may request account closure by contacting support.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern, please reach out to our team. We are committed to responding to all privacy-related queries promptly and transparently.

Email: [email protected]

When contacting us about a data rights request, please include your registered email address and a clear description of your request. For account security or responsible gaming concerns, you can also visit our Responsible Gaming page for immediate self-service options including deposit limits and self-exclusion.